FAQs

Will Indietracks take place in future?
We’re very sad to say that we’re bringing the Indietracks festival to a close. We’ve had over a decade of wonderful memories, and so it’s heartbreaking to let you know that 2019’s festival was our final event.

ARCHIVE Q&A

Can I volunteer to help?
Yes please! For details of how to apply, please visit our 2019 volunteers page.

When do the gates open, and when does it finish?
The gates open at 5pm on the Friday evening and at midday on the Saturday and Sunday. The bands finish by 10.15pm each night, and the discos end at midnight.

Is parking available at the festival?
Yes, there is ample free parking available at Butterley Station (postcode DE5 3QZ). There is no parking for visitors at the Swanwick Junction entrance.

Where should taxis pick me up and drop me off? 
At Butterley Station in Ripley (postcode DE5 3QZ). You can catch a train for the short journey from the festival site to Butterley Station. Taxis cannot access the entrance at Swanwick Junction.

When’s the last train from the festival site back to Butterley?
The last train back is usually at 12.15am, allowing time to get to the station after the entertainment finishes at midnight.

I’ve paid for tickets but haven’t received them. What should I do?
Please visit the following page and enter the email address you used in the ‘Order Reminder Email’ section on the right hand side: https://www.gigantic.com/order-tracker . You should then receive an email with your order details. You should then be able to use the ‘Find My Order’ section on the same link above to find your tickets. If that doesn’t work, please email customerservices@gigantic.com and they’ll be able to help you.

Accessibility – do you have tickets for Personal Assistants?
Yes. If you require use of accessible facilities and/or wish to apply for a free personal assistant ticket, please e-mail indietracksfestival@gmail.com

Will I have a good time? Will I feel safe at Indietracks?
It’s very important to us that everyone feels happy and safe at Indietracks. Of course, we won’t tolerate any form of discrimination or harassment, such as sexism, racism, homophobia, transphobia or anything else. We believe we have an incredibly friendly and respectful staff and audience, but if you experience or witness any discriminatory or offensive behaviour, please inform a steward, and we’ll remove those responsible.  If there are any steps we can take to improve the festival and make it feel safer, please send us an email.

For further information, please read our full Safety at Indietracks policy.

What’s the food and drink like?
We try and book a range of caterers, including many vegan and vegetarian options. There’s also a wide selection of drinks, including lots of amazing real ales. You can bring your own food on site, but alcohol cannot be brought into the festival.

Is there a cashpoint on site?
Sadly not,  so please stock up on money beforehand. There will be real ale, fine foods and inevitably tons of band merchandise and we wouldn’t want you to miss out!

Can under-18s attend?
Yes, Indietracks is an all-ages festival, but under-16s must be accompanied by an adult. Details on ticket prices for adults and children will be published on the tickets page.

Can I bring a dog?
Sorry, we love dogs but they’re not allowed on site over the festival weekend. If it’s a guide dog, please email us: indietracksfestival@gmail.com

How do you pick bands and DJs to play at Indietracks? Are there any fixed criteria?
We like to provide a platform mainly for independent bands with a DIY ethos. However, we welcome applications from anyone, each of which will be considered on its own merit. We would particularly like to encourage applications from musicians identifying as disabled (visible or non-visible), LGBTQIA+, a person of colour, a woman, a non binary person.

We are inviting applications for the 2020 festival between 23 November 2019 and 12 January 2020.  Artists and DJs can apply by completing a web form with short biog and a link to some of their music. The Indietracks team listen individually to each one.

To keep the application process fair to all artists and DJs, we ask that they please use only the web form rather than social networking sites or other email addresses. 

We receive hundreds of applications each year. To keep the line-up fresh and give as many bands as possible the chance to play, we no longer feature bands on consecutive years.